Policies
Privacy Policy
This policy explains what information Black Valley Digital LLC collects when you visit blackvalleydigital.com, apply to work with us, or take part in one of our services or programs, and what we do with it.
What we collect
Contact details. When you fill in the application form on this site, enroll in a program, or email us, we collect your name, email address, phone number, company name and the answers you give about your business and the decision you are considering.
Payment information. When you pay a deposit, an invoice or a program fee, your payment is handled by our payment processors. We receive confirmation of the payment, the amount, and the last four digits of a card where applicable. We do not store full card numbers or bank account details on our own systems.
Session recordings and notes. Zoom sessions may be recorded and transcribed so we can take notes and so you can refer back to them. We tell you before a recording starts and you may ask us not to record. Recordings and transcripts are kept for the length of your engagement and up to two years afterwards unless you ask us to delete them sooner.
Website data. Like most websites, this site records basic technical information such as your IP address, browser type and the pages you visit. We use this to keep the site running and to understand how it is used.
Tools we use
We rely on a small number of third party services to run the business. Each has its own privacy policy.
- GoHighLevel hosts this website, the application form, and our contact records, and sends our email and text messages.
- Square and Whop process card payments for programs and deposits.
- Stripe processes some invoice and card payments.
- Zoom hosts remote sessions, and Fathom records and transcribes them when recording is on.
- Our bank handles transfers for larger engagements.
We may also use AI-assisted tools to transcribe and summarize session recordings and notes. We do not sell your information to anyone.
How we use it
We use your information to respond to your application, to deliver the services you have bought, to send you information about the engagement, to keep records we are required to keep, and, if you have agreed, to tell you about future programs and events. You can opt out of marketing messages at any time by replying STOP to a text or using the unsubscribe link in an email.
If you give us your mobile number, you agree to receive text messages from us about your application and engagement. Message frequency varies and message and data rates may apply. Your mobile number and your consent to receive texts are not shared with or sold to third parties for their marketing.
Who sees it
Your information is seen by Ryan and by anyone who works with Black Valley Digital LLC to deliver your engagement. We share it with the service providers above only as needed to run the business, and with authorities only where the law requires.
If you are outside the United States
We work with clients in several countries. Your information is stored and processed in the United States by us and the providers above. Where the law of your country gives you rights over your personal data, such as the right to access, correct, export or erase it, or to object to how it is used, you can exercise them by emailing us at the address below and we will honor them.
Client stories
We do not publish your name, company or results without your written consent.
How long we keep it
We keep contact and engagement records for as long as we work together and for up to seven years afterwards for tax and accounting purposes. Recordings and transcripts are kept as described above.
Your choices and how to request deletion
You can ask us at any time to see the information we hold about you, to correct it, or to delete it. Email [email protected] with your name and what you would like us to do. We respond within two business days and complete deletion requests within 30 days, except for records we are required by law to keep, such as payment and tax records.
Children
Our services are for business owners and adults. We do not knowingly collect information from anyone under 18.
Changes
We may update this policy from time to time. The date at the top tells you when it last changed.
Contact
Black Valley Digital LLC, 300 SW 1st Ave, Ste 155, Fort Lauderdale, FL 33301. [email protected]. (954) 558-3839.
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